Frequently asked questions
What is AI First Mental Health?
AI First Mental Health is a safety-aware support and care-navigation concept for structured check-ins, journaling support, resources, therapy preparation, and escalation with clear limits.
Is the AI a therapist?
No. It is an AI support tool, not a therapist, and it does not diagnose, treat, prescribe, or replace licensed care.
Is it an emergency or crisis service?
No. A person facing immediate danger or a crisis needs appropriate local emergency, crisis, or licensed human support rather than relying on this product.
What can a private check-in organize?
It can organize user-reported mood, goals, journal context, coping preferences, questions, resources, and a possible next step within stated consent and safety limits.
Can it prepare information for therapy?
It can help draft a user-controlled summary of self-reported context and questions, but a licensed professional retains clinical interpretation and decisions.
How should risk language be handled?
The described workflow scans for high-risk language and routes toward human or crisis support under approved escalation rules; exact protocols must be verified before use.
Who controls sharing a summary?
Sharing should be consented and visible to the user. Organization rules must not silently override applicable privacy, guardian, or professional obligations.
Can employers see individual mental health details?
The row describes employer aggregate reporting, not unrestricted individual disclosure. Buyers must verify privacy controls, aggregation rules, legal review, and prohibited uses.
What evidence should a buyer request?
Request clinician-reviewed language, crisis-resource handling tests, privacy and consent documentation, safety logs, usability evidence, and clear limitations.
What should remain with a human?
Therapy, diagnosis, medication, crisis intervention, safety planning, clinical risk decisions, and employment or school disciplinary decisions remain human responsibilities.